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GENERAL TERMS AND CONDITIONS OF USE

This website is provided for your use, subject to the following terms and conditions (“Agreement”). Please read this Agreement carefully before using this website. By using this website, you accept the terms and conditions set forth in this Agreement. If you do not agree to the terms and conditions set forth in this Agreement, you must not use this website. We may at any time, at our sole discretion, update and revise this Agreement by posting an amended Agreement on this website; any changes that we make to this Agreement will be effective immediately upon posting. Please check this page periodically for changes to the Agreement; you will be able to determine if this Agreement has been changed since your previous visit by viewing the “Last Updated” information that appears at the top of this Agreement. Your use of this website following the posting of any changes constitutes acceptance of those changes.

“We”, “our”, “owner” or “us” means DriveTime Car Rental Inc. “You” and “your” means the person identified as the customer or any person signing this Agreement, any Authorized Driver and any person or organization to whom charges are billed by us at its or the customer’s direction.  “Authorized Driver”, “Main Driver”, “Renter”, “Additional Driver” and “Customer” means the renter and any additional driver listed by us on this Agreement, provided that person has a valid driver’s license and is at age 25Only Authorized Drivers may operate the vehicle.  “Vehicle” means the automobile, car or van identified in this Agreement and any vehicle we substitute for it, including but not limited to, all its tires, tools, accessories, equipment, keys, additional rental gear and vehicle documents.  “CDW” means Collision Damage Waiver.  “Physical Damage” means damage to, or loss of, the Vehicle caused by collision or, it does not include comprehensive damage or loss, such as, but not limited to: loss of the vehicle due to theft, vandalism, act of nature, riot or civil disturbance, hail, flood or fire.  Physical Damage excludes interior damage such as burn holes, tears, window stars, window dings or cracks not caused by collision or upset.  “Loss of use” means the loss of our ability to use the vehicle for any purpose caused by damage or loss during this rental.  Loss of use is calculated by multiplying the number of days from the date the Vehicle is damaged or lost until it is repaired or replaced, times the daily rental rate.  “Inspection Form” is the damage report signed by you and taken before and after the Rental Period.

  1. PRIVACY. All or any personal data that we call about you through this website, including but not limited to, personal data acquired through reservations/bookings, listing of vehicles, feedbacks, is subject to the privacy policy that is applicable to this website.  Our privacy policy is available and should be read and understood. It is accessible at the bottom of the homepage of this website.
  2. RENTAL, INDEMNITY AND WARRANTIES. No one other than the vehicle owner may transfer the vehicle or any right or obligations under this Agreement.  Any attempted transfer or sublease of the vehicle by anyone other than us is void.  No one may service or repair the vehicle without our expressed approval.  We may repossess the vehicle at your expense without notice to you, if the vehicle is abandoned or used in violation of the law or this Agreement.  You agree to indemnify, defend us, and hold us harmless from all claims, liability, costs and attorney fees we incur resulting from, or arising out of, this rental and your use of the Vehicle. We make no warranties, expressed, implied or apparent, regarding the vehicle, no warranty of merchantability and warrant that the vehicle is fit for a particular purpose.
  3. CONFLICTS In the event a conflict arises between any information posted on this website, this Agreement, and/or any contract you have with us, the terms of which will prevail over information posted on this website.
  4. CONDITION AND RETURN OF VEHICLE. You must return the vehicle on the date and time specified in the Agreement, and in the same condition that you received it, except for ordinary wear.  If the vehicle is returned after closing hours, you remain responsible for the safety of, and damage to or loss of, the vehicle, until we inspect it upon our next opening for business.  Service of the vehicle or replacement of parts or accessories during the rental must have our prior approval.  Flat or damaged tires in the rental period are the Renter’s responsibility and must be paid by the Renter.  You must check and maintain all fluid levels.  The vehicle shall always be parked with all the windows and openings CLOSED, in a secure area.  A service charge may apply if you return the Vehicle to any other location other than the location from which it is rented or area agreed to by both parties.
  5. RESPONSIBILITY FOR DAMAGE OR LOSS; REPORTING TO THE POLICE. You are responsible for all loss, theft of, damage to the vehicle, including but not limited to, the cost of repair, or the actual cash retail value of the vehicle if the vehicle is not repairable or if we elect not to repair the vehicle, plus loss of use, diminished value of the vehicle caused by the damage to it or repair of it, and our administrative expenses incurred processing the claim. You must report all accidents or incidents of theft and vandalism to us and the police as soon as you discover them.  The Renter needs to contact us if the vehicle breaks down or if there is any problem or question as to the vehicle’s normal function or reliability.  We will do a vehicle replacement whenever possible, but do not guarantee one.  Replacement depends on availability and location.
  6. DAMAGE WAIVER. If you purchase CDW upon securing the rental vehicle, we will apply a lesser excess amount of the portion of the value of the physical damage to the vehicle. We will not waive this right if the damage to the vehicle:  (a) is caused by anyone who is not an Authorized Driver, or by anyone whose driving license is suspended in any jurisdiction;  (b) is caused by anyone under the influence of prescription or non-prescription drugs or alcohol;  (c) is caused by anyone who obtained the vehicle or extended the rental period by giving us false, fraudulent or misleading information;  (d) occurs while the vehicle is used in furtherance of any illegal purpose or under any circumstance that would constitute a violation of law, other than a minor traffic violation;  (e) occurs while carrying persons or property for hire or while pushing or towing anything, or in any race, speed test or contest;  (f) occurs while teaching anyone to drive;  (g) occurs while carrying dangerous or hazardous items or illegal material in or on the vehicle;  (h) occurs outside the geographic locations indicated in the Rental Agreement;  (i) occurs when vehicle is loaded beyond its capacity; (j) occurs as a result of driving the vehicle on unpaved surfaces; (k) occurs while transporting more persons than vehicle has seatbelts, or while carrying persons outside the passenger compartment; (l) occurs while transporting children without approved child safety seats as required by law;  (m) occurs and the odometer has been tampered with or disconnected;  (n) occurs when the vehicles fluid levels are low, or it is otherwise reasonable to expect that you would know that further operation of the vehicle would damage the vehicle;  (o) results from inadequately secured cargo;  (p) where applicable, is caused by anyone who lacks experience operating automatic or manual transmissions, or a similar vehicle as the rented vehicle;  (q) is a result of your willful, wanton or reckless act; (r) occurs and you fail to summon the police to any accident involving any personal injury or property damage; or, (s) is caused by an animal transported in the vehicle.
  7. INSURANCE. You are responsible for all damage or loss you cause to others and damage to the rented vehicle.  Third party coverage provides for bodily injury and property damage.  The insurance policy is void if you violate the terms of this Agreement, or if you fail to cooperate in any loss investigation conducted by us or our insurer.

    Charges will continue to accrue until the vehicle is returned to us, or if the vehicle has been stolen, until you report the theft to both the Police and to us. If you use a debit/check card to qualify for a rental, we will not be liable for overdraft charges or for any other losses or liabilities which you may incur in the event that you overdraw your account.  You will pay us, or the appropriate government authorities, on demand all charges due us under this Agreement, including, but not limited to: (a) time for the period you keep the vehicle, or a mileage charge based on our experience if the odometer is tampered with or disconnected;  (b) charges for additional drivers;  (c) optional products and services you purchased;  (d) fuel, if you return the vehicle with less fuel then when rented;  (e) applicable taxes;  (f) all parking, traffic and toll violations, fines, penalties, forfeitures, court cost, towing, impound and storage charges, our processing fees and other expenses involving the vehicle assessed against us or the vehicle, unless these expenses are our fault;  (g) a fee equivalent to 30% of the total rental or US $150.00, whichever is greater, will apply if the renting location is different from the place where the vehicle is returned, repossessed or abandoned, plus all other expenses we incur in locating and recovering the vehicle if you fail to return it or if we elect to repossess the vehicle under the terms of this Agreement;  (h) all costs, including pre- and post-judgment attorney fees we incur collecting payment from you or otherwise enforcing our right under this Agreement;  (i) a 2% per month late payment fee or the maximum amount allowed by law (if less than 2%) on all amounts passed due;  (j) US $26.70 or the maximum amount permitted by law, whichever is greater, if you pay us with a check returned unpaid for any reason; (k) a reasonable fee not to exceed US $30.00 to clean the vehicle if returned substantially less clean than when rented; (l) if you return the Vehicle to any location other than the location from which the vehicle is rented; (m) take or attempt to take the vehicle off the island from which it is rented; and (n) if you direct charges to be billed to any person, corporation or other entity, you represent that you are authorized to do so.

  8. INSTITUTING AND AMENDMENT TO PRICING.

    We reserve the right to change fees or rates, or to institute new pricing at any time as provided in this Agreement.

  9. We may use your deposit to pay any amounts owed to us under this Agreement.

  10. YOUR PROPERTY. You release us, our agents and employees from all claims for loss of, or damage to, your personal property (including a vehicle) or that of any other person, that we received, handled or stored, or that was left or carried in or on the vehicle or in any service vehicle or in our offices whether or not a loss or damage was caused by our negligence or was otherwise our responsibility.
  11. BREACH OF AGREEMENT. The actions listed in section 5 above, are prohibited uses of the vehicle and breaches of this Agreement. You waive all recourse against us for any criminal reports or prosecutions that we take against you that arise out of your breach of this Agreement.
  12. No term of this agreement can be waived or modified except by in writing that we have signed. If you wish to extend the rental period, you must return the vehicle to the drop off point or location agreed by both parties, for inspection and written amendment by us of the due-in date. This Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us regarding this rental are void.

  13. PASSENGER CAPACITY. The passenger capacity of this vehicle is determined by the number of seatbelts and by law must not be exceeded. While in the vehicle, please always fasten your seatbelt.  It is the law.

    A waiver by us of any breach of this Agreement is not a waiver of any additional breach or waiver of the performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal or neglect to any our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. Unless prohibited by law you release us from any liability for consequential, special or punitive damages in connection with this rental or the reservation of a vehicle. If any provision of this Agreement is deemed void or unenforceable, the remaining provisions are valid and enforceable.

  14. AVAILABILITY OF THIS WEBSITE.This website is usually available 24 hours a day, 7 days a week. However, we retain the right to make this website unavailable from time to time for any reason or no reason. We shall not be liable for any damages arising from any interruption, suspension, or termination of this website.

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